Welcome to Pro IT Park’s Privacy Policy

Last Update and Effective Date: 01-01-2024

Pro IT Park is committed to safeguarding the privacy of their clients, users, and website visitors. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with us, whether through our website proitpark.com use our services, or communicate with us. You can see our Terms & Condition and Pricing & Refund Policy.

By accessing or using our services, you agree to the collection and use of information as outlined in this Privacy Policy.

Information That We Collect

We collect different types of information to provide and improve our services. The information may include:

Personal Data: Personal Data refers to any information that identifies you as an individual, including;

• Full Name
• Email Address
• Phone Number
• Billing Address and Payment Information
• Job title, Company Name, and Industry
• Any other Information you Provide Directly to us via Forms, Email, or Other Communication

Usage Data: We automatically collect non-personally identifiable information such as;

• IP Addresses
• Browser Type and Version
• Operating System
• Referring to URLs and the actions you take on our website (e.g., pages viewed, time spent)
• Cookies and similar technologies for analytics and tracking

How We Use Your Information

We process your data to provide better services and for the following purposes:

• To provide, operate, and maintain our website and services
• To communicate with you, including responding to inquiries, providing customer support, and sending administrative or marketing communications (with your consent)
• To improve our website, products, and services through data analytics and tracking
• To comply with legal obligations, resolve disputes, and enforce agreements
• For marketing purposes, where permitted by law, such as sending newsletters or promotional content

Legal Basis for Processing (Under GDPR Law)

For individuals in the European Economic Area (EEA), we collect and process personal data based on the following legal grounds:

• Performance of a contract: When processing is necessary to perform an agreement with you
• Consent: When you provide your consent (e.g., for marketing communications)
• Legitimate interests: To analyze, improve, and deliver our services unless overridden by your privacy interests
• Compliance with legal obligations: Where processing is required by law

Your Rights Under GDPR and International DATA Laws

Our country has small and poor DATA legislation, but we follow International DATA Laws because of the International Standards of our Business. If you are located in the EEA or other jurisdictions with data protection laws, you have the following rights over your data:

• Right to Access: You have the right to request access to the data we hold
• Right to Rectification: You can request correction of any inaccuracies in your data
• Right to Erasure (“Right to be Forgotten”): You may request deletion of your data under certain conditions
• Right to Data Portability: You can request to receive your data in a structured, commonly used format
• Right to Restrict Processing: You can request to limit how we process your data.
• Right to Object: You can object to processing your data for direct marketing or other purposes
• Right to Withdraw Consent: If we rely on your consent for processing, you may withdraw it at any time

To exercise these rights, please contact us at support@proitpark.com We will respond to your requests within 30 days, under GDPR and other applicable laws.

Data Security

We implement robust technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. However, no system can be completely secure, and we cannot guarantee the absolute security of your data.

Data Sharing and Transfers

We do not sell your personal information. However, we may share your data with trusted third parties, including:

• Service Providers: For website hosting, payment processing, analytics, and email delivery. These providers are required to protect your information under contractual obligations.
• Legal Requirements: When necessary to comply with legal obligations, protect our rights, or in response to lawful requests by public authorities (e.g., court orders, government requests).
• Business Transfers: If we undergo a merger, acquisition, or asset sale, your data may be transferred to the new entity.

International Data Transfers

As we are based in Bangladesh, your personal information may be transferred and processed outside your country of residence, including in countries that may not have the same level of data protection laws. We ensure that such transfers comply with applicable data protection laws by using appropriate safeguards, such as contractual clauses, to protect your data.

Your Rights Under CCPA (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the following rights:

• Right to Know: You may request the categories and specific pieces of personal data we have collected about you.
• Right to Deletion: You may request that we delete your personal information.
• Right to Opt-Out: You may opt out of the sale of your personal information, though we do not currently sell personal data.
• Right to Non-Discrimination: You will not be discriminated against for exercising your CCPA rights.

To exercise your CCPA rights, please contact us at support@proitpark.com

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information and improve your user experience. Cookies are small text files stored on your device that help us understand how you interact with our website.

You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

Data Retention

We retain your data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under the age of 13, we will take steps to remove such data immediately or please immediately contact us at support@proitpark.com.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before submitting personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, operational, or technological advancements. Any updates will be posted on this page, and the effective date at the top will be revised. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at;

Pro IT Park

Email: support@proitpark.com

Hot Line: +8809696915102

WhatsApp: +8801761015102

Mailing Address: Uttara, Dhaka, Bangladesh

Be Noted: By using Pro IT Park services, you acknowledge that you have read, understood, and agreed to these Privacy Policy. We will be responsible for any work as long as it is in our hands, and once we make the final delivery, we will not take any responsibility for that work.